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Shipping & Packaging

How Do I Dispose Of The Packaging Materials?

Great question! Our goal when choosing our packaging materials is to always maximize the convergence of being environmentally friendly, having an efficient combination of materials, and cost effectiveness. Our gel packs can be reused (you can even st

What Happens If My Delivery Is Lost, Stolen, Damaged or Spoiled?

If you experience a delay in transit that affects the quality of your food, not to worry! As long as you’ve purchased our Shipping Protection, your order is backed by our shipping guarantee. If your delivery is lost, stolen, damaged or spoiled, we’ll

How long does shipping and delivery take?

First please note - Every order that is in by Friday at midnight PST will be shipped from our kitchens on Wednesday to arrive by Friday (based on your location).  Every order that comes in after Friday at midnight PST will go into next week’s order a

How are the meals delivered?

Simple answer: FedEx/UPS nationwide delivery (Ground/Home Delivery or Air)  Food is shipped directly to your home via FedEx/UPS (within 1-2 days of ship day), nationwide. Food that is shipped is placed in biodegradable insulated boxes with custom fro

Why do you charge for shipping?

Most online businesses hide the cost of shipping by bumping up the price of their products to incorporate it. For a long time, we tried to do that (thanks Amazon Prime!). Unfortunately, the rates move up quite often and we aren’t able to raise our pr

Why is there an eco-packaging fee?

Here at Pete's Real Food, we believe in making a difference by having a positive impact on the environment. Read more about our carbon footprint here. All of our packaging materials are eco-friendly and recyclable. To account for this added expense o

If you experience a delay in transit that affects the quality of your food

If you experience a delay in transit that affects the quality of your food, not to worry! As long as you’ve purchased our Shipping Protection, your order is backed by our shipping guarantee. If your delivery is lost, stolen, damaged or spoiled, we’ll